The representative said that I was not the first one at the desk (went to Flamingo to do this).

Had I stayed, I would not have been diamond and facing an extra $200 in fees for what would have been a comp'd room. I had booked the room while a diamond, prior to January 31. I was going to be staying at a Caesars property last week, but had to cancel and instead stayed elsewhere. It will not guarantee anything moving faster.

In my case, a supervisor took my IDs for Caesars and Wyndham down as was going to make a call to 'corporate' on my behalf, with the caveat that it only means an inquiry was made.

The screen prompt will say someone will contact you within 5 days.but as many users find out, it could be 5 weeks! It is similar to when you write in and contact Caesars by email.

They also said that it is not a staffing shortage, but that the department was cut back. I have done it three times online with a computer and one time using the app/mobile device.

That said, I was also told indirectly, to keep doing the tier match request online every few days.

So they know already if you are an earned match, non earned match, previous match history, etc.

I learned that on your profile that they can see on screen, it showed that I completed the tier match last year.

It is a corporate tier match and not something any of the employees can do in person. They are unable to do an in person tier match! What was told to me that every tier match request for this particular offer must be completed online.

I did go in person and showed my Wyndham tier status, my current Caesars tier status and my Wyndham Business Earners Credit Card along with ID, etc.

Despite what it may say online when you complete the status match, I learned from a live in-person Caesars Rewards Representative, that it can be anywhere from 3 days to 45 days and not the screen prompt that says within two weeks.

I have the Business Earners Credit Card and it is considered an earned tier match.

For me, I have still not received the status match between Wyndham and Caesars.

The status match is still live and active.

I went to Las Vegas this past week (Februas of this post) and learned a few things about this situation.

Caesars rewards credit card app